Fingerprint Access Control Password Function Normal Finger No Response?

The day before yesterday, a customer called to consult their own company's fingerprint access control machine to play fingerprints did not respond, and their suspicion is due to the possibility of rain may be water, and later the equipment used to detect power and password function is normal, only the fingerprint can not be identified.

The solution to the problem is to replace the fingerprint reader, so that the problem does not need to re-add the user, you can save the original data.

In order to prevent similar problems, we try to advise customers to avoid rain and water, etc., do the measures to prevent rain.